Customers are fed up with lousy service and that increased satisfaction has a positive impact on consumer spending, cash flow, and business performance.
What does the underlined word "lousy" probably mean?
A、disgusting
B、uncomfortable
C、unsatisfactory
D、unpredictable
What does the underlined word "lousy" probably mean?
A、disgusting
B、uncomfortable
C、unsatisfactory
D、unpredictable
商务英语:案例篇
章节列表
Unit 1 Business ethics: Doing well by doing good12Unit 2 Marketing: Searching for long-term customer satisfaction12Unit 3 International trade: To apply your comparative advantage12Unit 4 Competition: Profile of monopoly11Unit 5 Human resource management: Employee benefits critical to both employers and employees11Unit 6 Communication in business: To apply the model of speech communication12Unit 7 E-Commerce: The faceoff - Amazon vs. Alibaba13Unit 8 Customer service: Empathy engine2Final exam40