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北京学银在线教育科技有限公司
旅游英语
3 酒店服务
题目详情
简答题
It’s the local guide who fills in the registration form for the tourists. ( )
正确
错误
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判断题
What are the problems in Room 1208? A. The air conditioner doesn’t work. B. There is something wrong with the shower. C. There is no soap and toilet paper in the washroom. D. The sheet and pillow towel are dirty. E. There is no soap and shampoo in the room.
简答题
All the problems are solved except for the air conditioner. 正确 错误
判断题
What are the duties for the local guide when the tour group arrives at the hotel? A. Help the tour escort check in for the tour group. B. Introduce the facilities in the hotel. C. Arrange the morning call for the next morning. D. Announce the itinerary of the next day. E. Show the tourists to the restaurant when they have their first meal. F. Solve the problems happened in the tourists’ room. G. Sleep in the hotel with the tourists.
简答题
If the tourists don’t ask, the local guide doesn’t have to introduce the facilities in the hotel. ( ) 正确 错误
简答题
What should the local guide do if the tourists want to change the itinerary or add more sightseeing spots?
简答题
2. What should the local guide do if he/she can’t meet the requirement from the tour group?
简答题
1. What is the beginning of the cooperation between the two guides?
简答题
If you want to relax, you can go to the Massage Room. ( ) 正确 错误
简答题
The local guide should know the room number of the tour escort’s and the tourists’. ( ) 正确 错误
旅游英语
章节列表
2 接站服务
4
3 酒店服务
10
4 餐饮服务
14
5 讲解服务
5
6 观光服务
15
7 购物服务
8
8 娱乐服务
8
9 送站服务
4
10 后续工作
6