A study of 200 companies shows a clear correlation between higher levels of customer satisfaction and ______.
A、stake risks
B、stock options
C、share dividends
D、stock prices
商务英语：案例篇

章节列表

Unit 1 Business ethics: Doing well by doing good12Unit 2 Marketing: Searching for long-term customer satisfaction12Unit 3 International trade: To apply your comparative advantage12Unit 4 Competition: Profile of monopoly11Unit 5 Human resource management: Employee benefits critical to both employers and employees11Unit 6 Communication in business: To apply the model of speech communication12Unit 7 E-Commerce: The faceoff - Amazon vs. Alibaba13Unit 8 Customer service: Empathy engine2Final exam40