多选题Chapter 1 identifies eight measures of excellence in technical communication. Which pair in the following list might seem contradictory? A. accuracy and correctness B. conciseness and clarity C. comprehensiveness and conciseness D. accessibility and professional appearance多选题The engineering firm you work for is submitting a proposal to create an amphitheater at a state park. Proposals must be submitted in three-ring binders. You are in charge of assembling the binders. You decide to put section divider tabs and an index into each proposal binder. Which measure of excellence in technical communication does this decision reflect? A. honesty B. clarity C. comprehensiveness D. accessibility多选题Which two things must you clearly understand in order to communicate successfully? A. your audience and your purpose B. your proposal and your audience C. your documentation and measures of excellence D. your software and your hardware多选题When creating a technical document, you often have to make compromises. Which of these is an example of a compromise related to communication? A. Your boss tells you to create the document in English and Spanish, so you do. B. You would prefer to create separate instruction sheets in English and Spanish, but you create one sheet giving instructions in both languages to save on printing costs. C. Your audience is not made up of technical experts, so you use common words in place of technical vocabulary. D. You place paper copies of your document in the boxes carrying your products, and you post electronic copies online.多选题Chapter 1 defines technical communication as a process encompassing which of the following? A. documents and activities B. documentation and analysis C. process and analysis D. diagramming and activities简答题What kinds of features make the following an effective technical document?多选题Which of the following is involved in creating technical communication? A. a company secretary writing a letter to a customer B. an electrical engineer filling out a standardized form C. a webmaster revising a company web page D. a manager preparing an oral presentation E. all of the above多选题Which of the following is involved in creating technical communication? A. a company secretary writing a letter to a customer B. an electrical engineer filling out a standardized form C. a webmaster revising a company web page D. a manager preparing an oral presentation E. all of the above多选题Chapter 1 states that effective technical communication is honest. The chapter then presents three reasons it is important to be honest when communicating. Which of the following is NOT one of the reasons listed in Chapter 1? A. It's the right thing to do. B. If readers bring your dishonesty to the attention of your supervisor, your career may be negatively affected. C. Readers can get hurt if you are dishonest. D. You and your organization could face serious legal charges if you are dishonest.多选题Chapter 1 identifies common reasons for creating technical documents. Which reason in the following list is NOT mentioned in the chapter? A. to help others carry out a task B. to change attitudes about a technology or an issue C. to establish common knowledge in the marketplace D. to help others make a decision多选题According to Chapter 1, most technical communication has six characteristics. One characteristic is that technical communication helps readers solve problems. Which of the following is another characteristic of technical communication? A. Technical communication reflects an organization's goals and culture. B. Technical communication uses technical vocabulary as often as possible. C. Technical communication strives to both entertain and educate readers. D. Technical communication is most often aimed at a general audience rather than at a particular audience.多选题Which of these is a quality shown by a successful workplace communicator? A. keeping new information about your field to yourself B. prioritizing your own needs C. displaying emotional intelligence D. sharing proprietary information openly多选题Chapter 1 identifies three sets of factors to consider when communicating technical information. Which of the following is on this list? A. image-related factors B. technology-related factors C. purpose-related factors D. none of the above多选题Which of these is a measure of excellence in technical communication? A. accuracy B. terseness C. plainness D. celerity多选题Which two things must you clearly understand in order to communicate successfully? A. your audience and your purpose B. your proposal and your audience C. your documentation and measures of excellence D. your software and your hardware简答题Social-media posts such as tweets can be examples of technical documents. 正确 错误多选题Chapter 1 identifies eight measures of excellence in technical communication. Which pair in the following list might seem contradictory? A. accuracy and correctness B. conciseness and clarity C. comprehensiveness and conciseness D. accessibility and professional appearance多选题According to Chapter 1, people who are good at communicating in the workplace possess four skills and abilities, including the abilities to write clearly, solve problems, and analyze information. Which of the following is the fourth ability? A. the ability to perform research B. the ability to perform as a speaker C. punctuality D. efficiency多选题Which of these abilities is NOT likely to help you as a workplace communicator? A. the ability to perform research B. the ability to solve problems C. the ability to speak and write clearly D. the ability to deflect attention多选题Chapter 1 identifies skills and qualities shared by successful workplace communicators. Which of the following is NOT on this list? A. ability to perform research B. ability to write code C. ability to analyze information D. ability to solve problems