简答题Which one is not true according to the article?() A、Effective communication takes a deft touch when you’re managing up. B、Not every exchange of information with your manager has implications for productivity. C、Whatever your manager’s preferred style of interaction, you’ll probably need to do a little investigating to figure it out. D、When you commit to an assignment, clearly identify what resources you need to get the job done.简答题Which one is possible according to the video? (More than one correct answer) () A、Fake it until you become it. B、Tiny tweaks can lead to big changes. C、Body language shapes who you are. D、Pretend to smile can make you happy. PartIV Further Study (Harvard Business Review)简答题What Rebecca believes according to the article? (More than one correct answer) () A、To foster honesty and camaraderie, she wants people to feel free to approach her in person at any time B、B. The door to her office is open 90% of the time, but when a deadline is imminent, she shuts it so she can concentrate, especially if he is writing. C、When a problem arises, she wants to hear about it immediately, because it reassures her that everyone is working as a team. D、If Rebecca must talk with someone in complete privacy, she reserves a meeting room简答题Which one is one of the most important factors in the success or failure of any IT project? A、Communication B、Note C、Meeting D、Report简答题Which one is true about listeners and readers? (More than one correct answer)() A、Listeners want to hear information first and read about it later. B、Readers prefer to see a written report before discussing it with you. C、Listeners focus primarily on accuracy and completeness. D、Readers prefers an overview, emphasize the clarity and crispness of the main idea. Reference Answers: PartI Concept Learning简答题What questions should be asked to figure out style of your manager’s interaction? (More than one correct answer)() A、Is my manager a listener or a reader? B、Does she prefer detailed facts and figures or just an overview? C、How often does she want to receive information? D、What colors she like?简答题Which is not true according to the article?() A、Communicating effectively can be quite difficult, especially when a project involves many people with different backgrounds, experience, skills, responsibilities and levels of authority. B、Effective communication happens when a message is delivered whose content has the same meaning for the recipient as it does for the sender, thus inciting the desired action. C、Managing communications well with your user community can go a long way toward making your IT projects a success, both technically and economically. D、Effective communication doesn’t save money, time and effort. PartII Case Learning简答题Which one is not true according to the article?() A、Email is the primary means of internal and external communication at most companies. B、The subject line should clearly identify the project (including the customer, depending on the organization) and the subject matter. C、Not every company employs a workflow that makes sense for its business. D、Before sending your email, read over it for any irrelevant information. PartIII Further Study (Video)