简答题What should do when check in the hotel with a reservation?( ) A、Offer the name of reservation. B、Check the reservation. C、Show the passport/ID card. D、Confirm the information of breakfast.简答题If you are going to listen to an accident, what questions you may ask before listening?( ) A、What was the result? B、 When did it happen? C、Who was involved? D、Why did it happen?多选题According to the man, at what time could the woman arrive at the station? 4.5.mp3 A、10:45 B、10:40 C、10:35 D、10:30多选题How is the woman going to travel? 4.4.mp3 A、By car. B、By taxi. C、By train. D、By plane.简答题What should I do if passenger’s baggage is overweight?( ) A、Pay for the excess kilos. B、It doesn't matter just let it go. C、 Throw it.