简答题\n What is usually the first solution to a business dispute? A、To lodge a complaint. B、To lodge a claim. C、To discuss in a friendly way. D、To buy another lot of goods.\n简答题\n To make a complaint is always more effective than lodge a claim.\n简答题\n A “survey report” is issued by____. A、shipper B、insurance company C、inspection company D、seller\n简答题\n Sometimes the shipping company should shoulder the responsibility for loss. \n简答题\n We regret to have to lodge a complaint against you about our loss arising from your late delivery of the coffee supplies we purchased under our Order No.OP7836.The word underlined can be substituted for by the following: A、file B、get in C、make D、put in\n简答题\n If one party violates or fails to carry out the contract, the other party is entitled to claim indemnity for any loss or damage. The underline part of the sentence means_____. A、a sum of compensation B、a sum of premium C、a sum of security D、legal exemption from penalty\n简答题\n One can always claim for compensation if he/she had insured the goods before transportation.\n简答题\n Which of the following is a direct reason for a claim? A、The wrong goods have been sent. B、The quality is inferior to that stated in the contract. C、The late arrival of the goods. D、The fluctuation of the prices.\n简答题\n Claims are only made by the buyer against the seller.\n简答题\n Any party of a contract is entitled to claim indemnity if they suffer a loss.\n