简答题According to the video, we can know which of the following departments has the largest number of employees in the housing department？ A、Reservation B、Guest Service C、GRO D、Housekeeping简答题The average daily room rate is calculated by dividing the room income by the number of all rooms.简答题The size, layout, and staffing of the front desk will vary with the size of the hotel.简答题Room occupancy percentage (ROP) is rooms occupied, divided by rooms available.简答题The front desk software package is designed to assist front desk employees to perform functions related to which of the following tasks A、Reservations management B、Food delivery management C、Rooms management D、Guest account management简答题Which of the following departments is described as the hub or nerve center of the hotel? A、Reservation B、Front Office C、Concierge D、Guest Service简答题The front desk manager performs the following tasks on average every day（）. A、Check night clerk report B、Check complimentary rooms C、Arrange preregistrations for all arrivals D、Review scheduling