简答题According to the course video,What percentage of total revenue does room revenue account for? A、10% to 30% B、30% to 40% C、40% to 50% D、50% to 100%简答题As a manager, he only needs to master the management functions of prediction, planning, organization, communication, motivation and control.简答题According to the course video,The front office staff have to work round the clock.简答题According to the course video, which of the following is NOT mentioned when we talk about Hotel Characteristics? A、Perishability B、High price Elasticity C、Seasonality D、High operating costs简答题Which of the following is the top issue for hotel management in terms of human resources management mentioned in last video? A、Turnover Rate B、Benefits Packages C、Personnel Needs D、Employee Assistance Programs简答题The Monthly Performance at a Glance provides four points in time: Current Month, Year to Date, Running 3-month,and Running 12-month.简答题Based on the video, Market Segmentation means Process of dividing a large heterogeneous market into two or more smaller heterogeneous market segments.简答题According to the video, What does the STAR Report mean by penetration rate? A、RevPAR Index B、Occupancy Index C、rooms available D、rooms sold简答题Which of the following is the key management function mentioned in the video? A、Planning B、Organizing C、Communicating D、Human resources and motivating