简答题Which of the following observations is true of organizational controlling? A、An effective control system facilitates employee empowerment. B、Forming an organizational structure is a crucial control activity. C、Human resource management is a subset of the controlling process. D、Organizational strategies are formed during the controlling stage.简答题Having a control system reduces the scope of employee empowerment and autonomy.简答题Basic corrective action corrects problems at once to get performance back on track.简答题Managers could choose to do nothing when ________. A、an employee fails to attain the standard because of internal problems B、the difference between actual performance and standard performance is low and acceptable C、performance standards are acceptable, though the employees have not attained it D、the variance observed from the expected performance is caused due to unrealistic standards简答题The control process assumes that ________. A、employees require clear directions from management B、employees are under-qualified and require training C、 performance standards are already in place D、 employee monitoring costs are part and parcel of doing business简答题Deviations that exceed the acceptable range of variation become significant and need a manager's attention. A、正确 B、错误简答题Managers should not consider the standards when measuring the actual performance of employees.简答题________ corrects the problem at once to get performance back on track. A、Basic corrective action B、Immediate corrective action C、Revision of standards D、Revision of benchmarks简答题Some control criteria, such as employee satisfaction, can be used for any management situation. A、正确 B、错误简答题The first step in the control process is ________. A、setting the desired standards B、measuring actual performance C、comparing performance against expectations D、enforcing managerial control简答题Which of the following sources usually provides filtered information which cannot be documented? A、oral reports B、personal observations C、statistical reports D、written reports简答题Managers should use subjective measures when ________. A、work activities cannot be expressed in quantifiable terms B、work activities are critical to the organization C、organizational processes and activities are complex D、immediate managerial action is required简答题Managers should do nothing if the variance observed from the standard is acceptable. A、正确 B、错误简答题Which of the following sources of information for measuring performance has the disadvantage of being subject to personal biases, and is time consuming and obtrusive? A、oral reports B、personal observations C、statistical reports D、written reports