Which of the following is not a helpful tip for apologizing in a negative-news message?
A、Be sincere and explain what you will do to prevent recurrence.
B、Accept responsibility.
C、Focus on your regret.
D、Use good judgment, and do not admit blame if it might prompt a lawsuit.
A、Be sincere and explain what you will do to prevent recurrence.
B、Accept responsibility.
C、Focus on your regret.
D、Use good judgment, and do not admit blame if it might prompt a lawsuit.
数字时代的商务英语写作
章节列表
Unit 1 Introduction: What Is Business8Unit 2 Business Writing Process26Unit 3 Business Writing Techniques28Unit 4 Routine and Informative Business Messages29Unit 5 Persuasive Messages30Unit 6 Negative Messages30Unit 7 Business Reports & Proposals30Unit 8 Employment Messages30Unit 9 Social Business (Goodwill) Messages15Final Test20